Privacy Policy

Privacy Policy
leaves PIONEERS IN SUSTAINABILITY SINCE 2005

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Data processing of customers staying at our hotels

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To provide requested services and for commercial mailing
  • Legal entitlement: Execution of contract. Legitimate interest of the Party responsible.
  • Addressees: Data transfer is contemplated for: Tax agency; Corresponding authority; Hotels of the group; Transfers to third countries are foreseen.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of customer data at weddings, events and spas

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To provide requested services and for commercial mailing
  • Legal entitlement: Execution of contract. Legitimate interest of the Party responsible.
  • Addressees: Transfers to third countries are foreseen.
  • Rights: You have the right to access, rectify and deletedata, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of health data in the spa

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: Conduct a preliminary assessment of your health status
  • Legal entitlement: Consent of the interested party.
  • Addressees: Data will not be passed on to third parties, unless legally obliged to do so.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin:The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of personal data

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To manage the employment relationship
  • Legal entitlement: Execution of contract. Compliance with a legal obligation.
  • Addressees: Data transfer is contemplated for: Tax Agency, Social Security and Mutual Insurance; Banks and financial entities; State Foundation for Training in Employment (Fundae); Hotels of the group;
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of food allergy data

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To record food allergies
  • Legal entitlement: Consent of the interested party.
    Addressees: Data transfer is contemplated for: Hotels of the group.
  • Rights:
    You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.
     

COMPLETE INFORMATION ON DATA PROTECTION

Processing of data for job applicants

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To carry out personnel selection processes.
  • Legal entitlement: Consent of the interested party.
  • Addressees: Data transfer is contemplated for: Hotels of the group.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of potential customers' data

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To respond to your request
  • Legal entitlement: Execution of contract.
  • Addressees: Data will not be passed on to third parties, unless legally obliged to do so.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing the data of suppliers and their contact persons

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: Fiscal, accounting and administrative management of suppliers
  • Legal entitlement: Execution of contract.
  • Addressees: Data transfers are planned to: Tax Agency; Financial entities.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Processing of data to send the Newsletter

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: CASTILLA TERMAL S.L.
  • Purpose: To manage your Newsletter subscription
  • Legal entitlement: Consent of the interested party.
  • Addressees: Transfers to third countries are foreseen.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party.

COMPLETE INFORMATION ON DATA PROTECTION

Handling of video surveillance data

BASIC INFORMATION ON DATA PROTECTION

  • Party responsible: Each hotel, from the images captured by its cameras (the list of responsible persons is indicated below)
  • Purpose:
  • Ensure the safety of persons, property and facilities
  • Legal entitlement:Mission in the public interest.
  • Addressees: Data transfer is contemplated for: Where appropriate, State security forces and bodies, as well as courts and tribunals.
  • Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
  • Origin: The interested party himself.

COMPLETE INFORMATION ON DATA PROTECTION

CASTILLA TERMAL is a group of hotels. The information relating to the processing of personal data is centralized on this page. The asterisk present in some of the processes indicates that these processes are carried out, by the other hotels that make up the group as well as by CASTILLA TERMAL S.L. and which are detailed below:

  • HOTEL AGUA DE VALBUENA S.L.
    B47599279
    C/ MONASTERIO - 47359 - VALBUENA DE DUERO VALLADOLID.

  • BALNEARIO DE SOLARES S.L.
    B39363932
    AV/ CALVO SOTELO 13 - 39710 SOLARES - CANTABRIA.

  • GRUPO OLMEDO HOTELES S.L.
    B47594478
    PAGO DE SANCTI SPIRITUS S/N - 47410 OLMEDO - VALLADOLID.

  • HOTEL BURGO DE OSMA S.A.
    A42186429
    C/ UNIVERSIDAD, 5 - 42300 EL BURGO DE OSMA - SORIA.

  • ALCARRIA TERMAL S.A.
    A05337365
    Paseo de la Fábrica, 14A - 19400 BRIHUEGA (GUADALAJARA)